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FAQ

File & Format Questions

An .svg (Scalable Vector Graphics) is the most common type of cut file. Die cutting machines like the Silhouette Cameo or Cricut Explore Air 2 use them to determine how to cut materials.  A cut file is a digital file that contains a blueprint of sorts.  It is a set of lines that tells a machine where and how to cut and image.  It's how people create decals, cards with punch out holes, custom stickers, vinyl for shirts and more.  The possibilities are endless.

Downloads come in zip file format (scroll down for help using zip files on mobile). Inside you’ll find a text Terms of Service file and four folders:

SVG Folder for use with Designer Edition Silhouette Studio software, Cricut and other modern vinyl cutters

DXF Folder for use with Basic Silhouette Studio (visit this tutorial for mastering dxf files)

PNG Folder transparent, 300 dpi images for printing and mockups

EPS Folder vector eps files for use with Corel Draw, Affinity Designer and other vector program

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For detailed information on what is inside your new zip file, license types and copyright, please visit the Download Information page.

If you would like to test a file out before purchasing, please see the free files collection.  

No problem, you can use the .png and .eps files for printing!

To print on paper or greeting cards you can use a built-in program or insert the png image in Word, Power Point, etc.

Make sure to set your print size and turn off your printer's color management in the print dialogue.

To place on a t-shirt, bag, throw pillow cover, etc, I recommend printable vinyl from your local vinyl store or something like this: https://expressionsvinyl.com/inkjet-printable-vinyl-sheet/

You can bring the color back on printable vinyl by pressing it again.

Need something quick and short-term? Wal-Mart carries transfer paper in the stationery section that normally lasts a couple of washes.

Silhouette Cameo, Curio or Portrait - Silhouette Design Studio

Cricut Explore - Cricut Design Space

Brother  ScanNCut - ScanNCut Canvas

Sizzix Eclips - Sure Cuts A Lot  or eCal

Unlimited commercial use across multiple projects for yourself or on behalf of customers (this includes any physical projects).

Exclusions include resale (in part or whole) or sharing of digital files, mass production and print on demand (i.e. Merch, Red Bubble, Printful). Extended licenses available upon request.

Changes & Customizations

Currently I only offer customizations on my existing designs. I have limited time slots available Monday, Tuesday, Wednesday and Friday. Proofs are usually ready for review within 24 hours depending on the size of the project.

You can start the process by visiting my Etsy shop.

(I do not take copyrighted or trademarked requests.)

Not a problem. I can post a custom listing for you. You can start the process by purchasing a custom listing from my Etsy store.

Please note, I cannot guarantee a clear commercial license for all team names. Many are trademarked by pro or college teams.

Post Purchase

A download link will pop up after you complete your purchase. At the same time an e-mail with your link will be sent to the address you used to check out from kelly@lollar.net. (Just in case it tries to send to your Junk folder, you can add that address to your safe list.)

You can also click the Facebook Messenger box on the bottom left during checkout to receive a message with your download link. This will keep a running list of links in your Messenger box. 

Access your account page for a list of past orders with all of your download links by clicking the person icon at the top right of the page. 

If you have any trouble finding you link, please message or e-mail me at kelly@lollar.net 

Windows

Right click and extract allyou can change the folder name and location in the pop up if you would likeif your built in software isn't working for you, I recommend 7-Zip

Mac

double click the files should decompress right into the same folder. See the zip file tutorial for more information.

Mobile

Download the Usage & Info sheet for instructions on how to download on iOS and Android devices.

Silhouette - see this tutorial

Cricut - see this tutorial

I want you to be happy so don't hesitate to contact me if you have any trouble at all. You can read all about my return policy here.

Accidentally bought the same file twice? I try to catch and refund duplicates, but if I miss yours, please send me a message and we'll get it fixed asap. Thanks!

Visit the contact me page, click chat bubble on the bottom of the page or e-mail me directly at kelly@lollar.net or text me at (205) 693-8204.

I am available during the week from 9 am to 5 pm CST.  On Thursdays we have OT, so I am only available from 9 am to 2 pm CST.  During the off hours I will respond asap.